Return policy

Otaka House, L.L.C. products that is purchased online (with the exception of promotional or sale items) can be returned within 30 days of the date that item is delivered to the the shipping address. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags.

Refund policy

All returns qualify for a full refund in the amount of the purchase excluding shipping costs. The condition of the returned item is left at the discretion of Otaka House, L.L.C. Agreement of this policy is affirmed with any and all purchases from Otaka House, L.L.C. and its subsidiaries.